START HERE: Course Overview

Course Structure

This course is fully online and self-paced, meaning you are in complete control of how, when, and where you complete this course! We encourage you to make this course work for you and your busy schedule. 

The Crisis Communications for Sporting Events course is composed of four sessions. Each course session includes informative video lectures with interactive questions throughout. This course takes approximately four hours to complete.

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Session 1: The 10 Steps for Crisis Communication

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Session 2: Conversation with Dave McGillivray and Iris Simpson Bush

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Session 3: What the Media Wants From You During a Crisis

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Session 4: Developing Your Crisis Communication Plan

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You are welcome to complete each session in one sitting, or you can break it into smaller chunks. See the next section with helpful Suggestions on How to Complete this Course Successfully.

You will earn four (4) credits towards your STS designation upon completing this course. Learn more about the STS designation

What You Will Learn 

After completing this course, you will be able to: 

Recognize the importance of creating and maintaining an up-to-date crisis communication plan.

Summarize essential ideas and lesson points from discussions with industry experts in crisis communication.

Prepare communication statements and strategies for interacting with media during and after a crisis.

Develop a comprehensive crisis communication plan.

Suggestions to Complete this Course Successfully

As a committed professional, we value and appreciate the time and dedication you are investing in this course. Here are a few helpful suggestions for successfully completing this course:

Break up the materials into manageable pieces & create a plan that works for your busy schedule.

Set a goal date for completion.

Create a professional development file for this course.

Create a folder online, on your desktop (wherever you stay organized) where you can save the downloadable course resource pages and take notes of the things you learn.

Find a quiet place where you can focus on and absorb the valuable information.

Complete the course materials and share your accomplishment!